Yes. I think it’s rude if you don’t reply as soon as you receive an e-mail. Don’t you do that?
No. I don’t reply at once unless it’s really (2) _____.
I sent you an e-mail earlier with an (3) _____. Did you get it?
Oh, I’m afraid I haven’t (4) _____ my e-mail today yet. I’ll do it now.
I keep getting viruses on my computer.
Ah, you will need to get some (5) _____ software.
Do you delete e-mails (6) _____?
Yes, every day. I have to, because I have so many, and most of them aren’t important.
Write an e-mail to book a room at the hotel. Book a double room for four nights at the hotel. Ask for a room with a view of the sea. Ask about the Internet and other facilities (phone, television, room service, car parking etc.). Give your personal details.